FREQUENTLY ASKED QUESTIONS
Yes, absolutely! We ensure that the product images on our website accurately represent the actual books you will receive. However, there might be slight differences in cover design or edition (especially for reprinted books), but the content will always match what you ordered.
After you place an order, we send a detailed sales receipt to your email or phone number (via SMS/WhatsApp). You can also view and download your receipt from your account’s order history if you created an account during checkout.
If you receive a wrong or damaged book, please contact us within 48 hours of delivery through our phone, WhatsApp, or email.
We will guide you through the return process.
Please note:
The book must be unused and in its original condition.
We do not accept returns for a change of mind.
Replacement or refund will be processed once we receive and inspect the returned item.
Yes, we regularly restock popular titles.
If a book you want is out of stock, you can contact us to know the expected restock date. You can also request a special order for certain books, and we will try our best to arrange it for you.
We currently deliver orders anywhere within Bangladesh.
Just provide your full shipping address during checkout, and we’ll deliver your books right to your doorstep!
(Please make sure the address is correct to avoid any delivery delays.)
CONTACT US FOR ANY QUESTIONS
Address: 2nd floor, N Ali Tower, 38 Bangla Bazar, Dhaka
Phone: (+880) 188-186-4097
Mail: contact@bookishbd.store